Photo-Sonics International ISO 9001 Accreditation

Photo-Sonics ISO 9001

Since 1992, Photo-Sonics International Ltd has been certified to ISO 9002. We are now certified to ISO 9001:2008 and awarded accreditation by:
National Quality Assurance Ltd.

Quality Policy

The assurance of quality is fundamental to all processes undertaken by Photo-Sonics International Ltd and shall be practised by all personnel in their daily activities. It is the Company's policy to supply high quality products, delivered on time and to the customers satisfaction.

The understanding of, and commitment to, this policy by Management and staff is vital to the effective operation and maintenance of quality systems. All staff, including Senior Management, will be made aware of the quality standards required and will be actively involved in pursuing continual improvement in the quality management system. Top management is committed to the Establishment of and continual review of Quality Objectives, Policies and the suitability of Procedures which will enable Photo-Sonics International Ltd to maintain an effective and up to date Quality Management System.

Training is recognised as an essential part of our system and to this end all staff will be trained in the skills necessary to perform their tasks in accordance with documented procedures. Continuous improvement in quality and service and therefore customer satisfaction is the key to our success and prosperity, both now and in the future. The Quality Management system of Photo-Sonics International Ltd has been assessed and registered against the provisions of BS EN ISO 9001:2008.

Quality Objectives

Quality Objectives are determined by Senior Management during Management Meetings, and refer to other meetings held throughout the year. The current objectives are:

On-Time Delivery
Improved Customer Satisfaction
Improvement of Sales

About the ISO 9000 family

The ISO 9000 family of standards represents an international consensus on good management practice. Its primary aim is to give organizations guidelines on what constitutes an effective quality management system, which in turn can serve as a framework for continuous improvement. The standard ISO 9004-1 (and the other parts of ISO 9004) gives guidelines on the elements of quality management and a quality system.

The family also includes three quality assurance models ISO 9001, ISO 9002 and ISO 9003 against which the quality system can be audited to see that it complies with ISO 9000 requirements. The organization should carry out this auditing itself to verify that it is managing its processes effectively. In addition, it may invite its clients to audit the quality system in order to give them confidence that the organization is capable of delivering products or services that will meet their needs.

Lastly, the organization may engage the services of an independent quality system certification body to obtain an ISO 9000 certificate of conformity. This last option has proved extremely popular because of the perceived credibility of an independent verification. It may thus avoid multiple audits by the organization's clients, or reduce the frequency or duration of client audits. The certificate can also help establish the organization's credentials as a reliable business partner to potential clients, especially when supplier and customer are new to each other, or far removed geographically, as in an export context. In some countries, government departments and public authorities are requiring companies bidding for procurement contracts to be ISO 9000 certificate holders.

In some industrial sectors, major companies are requiring their suppliers to comply with ISO 9000. The client company may verify compliance itself, or may require the supplier to have an ISO 9000 certificate issued by an independent certification body.